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Contact Us

Please get in touch with any questions you may have!

If you have a question regarding your order and have a tracking number, please try checking your email for an email from Route order tracking that shows exactly where your package is. We also have a handy Shipping Policy that may help to answer any questions you may have.

Don't hesitate to send us an email us at (please include your order number with your email for faster response).

Our support team will respond to all inquiries 24 hours a day, 7 days a week. 

All messages will receive a response within 24 hours. 

For all business inquiries or influencer opportunities, please email us at

Our phone number is (718) 550-8566, but you will get a faster response via email.